Privacy Policy

Last updated October 24, 2026.

Information we collect

The Pemberley Creative collects the details you choose to send in a quote request: your name, email address, phone number if you add one, the pieces and rentals you are interested in, your date and venue, your style notes, and any guest count you share. If you join the email list, we collect your email address and first name.

How we use information

We use this information to answer quote requests, design and letter your pieces, arrange rentals, and send news and updates if you joined the list.

Text messages

If you check a text message box on our quote form, we may text you about your request, proofs and project updates or, if you chose it, about news and offers. Consent is optional and never a condition of any purchase. Message frequency varies. Message and data rates may apply. Text HELP for help and reply STOP to opt out at any time.

How we share your information

We do not sell or rent your personal information. We share information only with service providers and subcontractors who help us operate our business (such as our email, scheduling and hosting providers) under confidentiality obligations, or where required by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Your photos

Photos of finished pieces are shown on this site and on our social media. Photographers are credited where they are known. Ask us any time to take down a photo of you.

Contact

Send privacy questions to hello@thepemberleycreative.com. The Pemberley Creative is based in Columbus, Ohio.